Frequently Asked Questions
How campaigns, claims, payouts, and product testing work on ReveuBuddy — for sellers and testers. Can't find your answer? Our team is one message away.
General
What is a product testing marketplace?
A product testing marketplace is a platform where brands recruit real consumers to test products and provide structured feedback before and after launch. Sellers get verified, full-price purchases and hands-on feedback from real shoppers; testers discover new products, keep what they test, and are reimbursed for taking part.
What is ReveuBuddy?
ReveuBuddy is a product testing marketplace that connects ecommerce brands and Amazon sellers with verified product testers. Brands launch structured testing campaigns; testers purchase, test, and keep products, providing authentic product feedback that powers launches, listings, and social proof.
Which marketplaces does ReveuBuddy support?
Campaigns can target listings on Amazon, Etsy, eBay, Walmart, and Target across nine marketplace regions including the USA, UK, Canada, Germany, France, Italy, Spain, India, and the UAE. Most campaigns today run on Amazon and Etsy.
Is ReveuBuddy a review service?
No. ReveuBuddy sells product testing — verified purchases and structured feedback — not reviews. Reviews are never required, never purchased, and never conditioned on sentiment. If a tester chooses to leave a review, that decision and its content are entirely their own.
How is ReveuBuddy different from Amazon Vine?
Amazon Vine is Amazon's own program: it requires Brand Registry and FBA, charges a per-ASIN enrollment fee of up to $200, caps enrollment at 30 units, and only Vine Voices can take part. ReveuBuddy is an independent testing marketplace — you choose the budget, the keywords, and the number of test orders, and campaigns work for marketplaces beyond Amazon too.
For Sellers
What do testers actually do in a campaign?
Vetted, verified testers find your product using your target keywords and purchase it at full price — genuine, verified purchase activity that improves your conversion rate, sales velocity and organic ranking. Testers may also choose to share product feedback or a review, but that is always voluntary and never something we pay for.
What results can I expect?
Campaigns deliver real, keyword-targeted purchases from verified testers, with clear reporting on every claim. If a tester fails to complete their purchase, that claim's funds are automatically released back to your account balance.
Can I target specific keywords?
Yes. When creating a campaign, you specify exactly which search terms the tester should use to find your product, ensuring the purchase is attributed to the keywords you actually want to rank for.
How does escrow protect my budget?
Every campaign is funded up front into escrow. Funds for a claim are only released when the tester's order is verified with a valid order ID. Unclaimed deals, cancelled campaigns, and incomplete orders are refunded to your balance automatically — see our refund policy for the exact rules.
How quickly do campaigns start?
Campaigns go live as soon as they are funded and approved, and verified testers can begin claiming deals immediately. The pace of claims depends on your product category, price point, and the number of deals you offer.
Is this compliant with marketplace policies?
Campaigns are built around real, full-price, verified purchases and voluntary, unconditioned feedback. We never require reviews, never pay for reviews, and never condition anything on a review's content or rating — the framing both Amazon's Community Guidelines and the FTC's Consumer Reviews Rule demand. Our blog covers these rules in plain English.
For Testers
Who can become a tester?
Anyone with an active marketplace buyer account in a supported region can apply. Every account is manually reviewed and verified before it can claim deals — this keeps the community trustworthy for both sides.
How do I get paid?
Purchase the item and submit your order ID. Once the seller confirms your order, your cashback is unlocked — request your refund and it's paid to your PayPal. Leaving a review is entirely optional and never affects your payout.
Do I have to pay for the product upfront?
Yes, you purchase the product normally on the marketplace (for example, Amazon or Etsy) so it's a genuine, verified transaction. You are then reimbursed for the product cost plus your reward once your order is confirmed.
Do I keep the products I test?
Yes. Products you test are yours to keep — that's part of the deal. You test them in real life, at home, the way any customer would.
What if the seller cancels the campaign?
Once you claim a deal, the funds for that specific claim are locked. The seller cannot cancel your specific claim as long as you complete the purchase within the required timeframe.
Do I have to disclose that I received a reimbursement?
If you choose to post publicly about a product you tested — a review, a video, a social post — FTC rules require you to clearly disclose that you received the product through a testing program or were reimbursed. Disclosure is simple (for example, "I received this product through a product testing program") and it protects you. Posting is always your choice; honest disclosure is not optional when you do.
Want the details in writing? Read our Refund Policy, Payment Policy, and Terms of Service, or learn how ReveuBuddy works.
Getting started on one side or the other? See testing campaigns for sellers or what testers do, and how we verify both sides.
Still have questions?
Our support team is available 24/7 to help you with your campaigns or claims.
Get in touch